Version: 3.1
Effective: January 1, 2026
Next Review: July 2026
Please Read Carefully: By using hdbd's services, you are deemed to have agreed to this Privacy Policy. If you have any questions, please contact support.
1Scope & Purpose
Hdbd (hdbd.ws) is the trusted online betting platform for millions of people across Bangladesh. We know you share your personal information with us in good faith – protecting that trust is our greatest responsibility.
This privacy policy applies to hdbd's website, mobile app, and all services. Here we are fully transparent about what data we collect, why we collect it, how it is stored, and what rights you have.
In plain terms, and speaking directly to the people of Bangladesh – hdbd will never misuse your data. That is our word, and our promise.
- This policy applies to hdbd.ws and all associated platforms.
- By using our service, you consent to this policy.
- Hdbd does not collect data from anyone under the age of 18.
- This policy is written in plain, easy-to-understand language.
2What Information We Collect
Hdbd collects two types of data – what you provide directly, and what is collected automatically. See below for details.
What You Provide Directly
| Data Type |
Example |
Why It's Needed |
| Identity Information | Name, date of birth, national ID | Age Verification & KYC |
| Contact Information | Mobile Number, Email | Account Management |
| Financial Information | BKash/Nagad Number | Payment Processing |
| Login Details | Username, password (hashed) | Account Security |
| Communication History | Support Chat, Email | Service Improvement |
Automatically Collected Information
- IP address and approximate location (city-level only, not precise location).
- Device type, operating system, and browser information.
- A log of which pages on hdbd you visited and for how long.
- Betting history and transaction records.
- Data collected through cookies and similar tracking technologies.
Good to Know: hdbd never stores your full financial card number or bank password. Payment gateways connect directly with your mobile banking.
3Purpose of Data Use
Hdbd uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.
- Account Creation & Management: For managing registration, login, and account settings.
- Age & Identity Verification: To protect minors and ensure legal compliance.
- Payment Processing: For deposits, withdrawals, and bonus payments.
- Fraud Prevention: To detect unusual transactions and prevent money laundering.
- Service Personalization: To show you odds, tips, and bonuses tailored to your preferences.
- Customer Support: Records of previous conversations to help resolve your issues faster.
- Legal Obligation: Meeting regulatory requirements and maintaining legal documentation.
- Promotional Communications: Offers and updates are sent only with your consent.
4Data Sharing & Disclosure
Hdbd does not sell your data to third parties – that is a core principle. However, in certain limited circumstances, information may be shared.
Our Clear Commitments: hdbd never sells your information to advertisers or data brokers. It goes against our business model.
When Your Information May Be Shared
- Payment Processors: Minimum necessary data shared with payment gateways such as bKash, Nagad, and Rocket.
- Law Enforcement: In response to a valid court order or a lawful request from a government authority.
- Fraud Prevention Services: With identity verification services to ensure account security.
- Technology Service Providers: Technology partners who manage hdbd's infrastructure – they are also bound by our privacy policy.
- Business Transfer: In the event of a merger or acquisition, the new entity will also be bound by this policy.
5Cookie Policy
Hdbd uses cookies on its website to enhance your browsing experience. Cookies are small data files stored in your browser.
To maintain your login session. Without this cookie, you will not be able to stay logged in to your account.
Protects against CSRF attacks during form submission. Essential for security.
To analyse which pages are most visited on the site. No personal data involved.
To remember your language and display preferences. This cookie improves your experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies will prevent hdbd from functioning properly.
6Data Protection Methods
Hdbd follows the highest industry standards to keep your data secure. Our security infrastructure is multi-layered.
256-bit SSL/TLS Encryption
Two-Factor Authentication (2FA)
Firewall & DDoS Protection
- Passwords are never stored in plain text – only bcrypt hashes.
- Payment details are not stored on hdbd's servers — they go directly to the gateway.
- Regular penetration testing is conducted to identify security vulnerabilities.
- In the event of a data breach, affected members will be notified within 72 hours.
- Physical access to servers is controlled by biometric security.
7Your Data Rights
Hdbd believes you should have full control over your own data. The following rights are yours.
Right to Access
You can request a copy of all information hdbd holds about you at any time.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless retention is required by law.
Right to Restriction of Processing
You may request that we stop processing your data for specific purposes.
Data Portability
You may request a download of a copy of your data.
Marketing Opt-Out
You may opt out of promotional messages at any time.
How to Exercise Your Rights Email us at support@hdbd.ws or reach out via live chat. hdbd will respond within 30 days.
8Children's Privacy
Hdbd is strictly off-limits for anyone under 18. This isn't just a legal requirement — it's our ethical responsibility.
- Hdbd does not knowingly collect any data from individuals under the age of 18.
- Age is verified at registration. ID verification may be requested in cases of suspicion.
- Any account identified as belonging to a minor will be closed immediately.
- If a parent or guardian becomes aware that their child is using hdbd, please contact support immediately.
9Data Retention Period
Hdbd does not retain data longer than necessary. Each type of data has a defined retention period.
| Data Type |
Retention Period |
Reason |
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| Betting History | 3 Years | Dispute Resolution |
| Login Logs | 12 Months | Security Monitoring |
| Support Chat | 24 Months | Service Improvement |
| Marketing Consent | Until consent is withdrawn | Legal Evidence |
10Policy Updates
Hdbd may update this privacy policy as needed. We are always transparent about any changes we make.
- Before any significant changes, a notification will be sent to your registered mobile number or email.
- The date of any changes is shown at the top of the page as "Last Updated".
- Continuing to use the service after any changes takes effect constitutes your acceptance of the updated policy.
- For significant changes, users may be asked for active re-consent.
11Contact & Complaints
For any privacy-related questions, requests, or complaints, please reach out to hdbd's dedicated Privacy Team.
- Email: privacy@hdbd.ws – Initial response within 24 hours.
- Live Chat: 24/7 support in Bengali – submit privacy requests directly.
- General Support: support@hdbd.ws – for any service-related enquiries.
- All data rights requests are resolved within a maximum of 30 days.
- If you are not satisfied with hdbd's response, you may file a complaint with an international data protection authority.
Our Commitment: Protecting your privacy is the foundation of our business. Every hdbd employee is required to uphold this policy, and violations are subject to disciplinary action.